FAQs

What products does Decoric sell?

Decoric offers a curated collection of pillows, including back pillows and neck pillows, designed for everyday comfort and support.

Are Decoric products suitable for everyday use?

Yes. Our pillows are selected with comfort, design, and everyday functionality in mind. Each product page includes details about materials, construction, and features.

Are colors shown online accurate?

We make every effort to display product colors accurately. That said, colors may vary slightly depending on your screen settings and lighting conditions.

Shipping

Where does Decoric ship?

We currently ship within the United States only.

Do you offer free shipping?

Yes, shipping is free on all eligible US orders. Delivery details may vary slightly depending on the product and destination.

How can I track my order?

Once your order ships, we'll send a confirmation email with tracking details so you can follow your delivery status.

Returns

What if my pillow arrives damaged?

If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and clear photos of the product and packaging, and our team will help sort it out.

If you have any questions regarding shipping, please contact us:

Shop Name: Decoric

Phone:  +1 201-530-7300

Email: support@decoric.shop

Address: 518 Kenwood Pl, Suite 400, Teaneck New Jersey 07666, United States.

Business Hours: 10:00 AM - 5:00 PM (Mon - Friday)