Shipping policy

Last Updated: October 24, 2026

At Decoric, we believe the experience of improving your home should be enjoyable from the moment you place an order until your new décor arrives.

Whether you've chosen a ceramic vase, a decorative accent, or a cushion cover, we want you to feel informed and confident about your delivery. This Shipping Policy explains our shipping locations, processing times, delivery estimates, order tracking, and how we handle delivery concerns.

1. Shipping Locations

Decoric currently ships within the United States only.

  • Shipping Destination: United States
  • Standard Shipping: FREE on all orders
  • Minimum Order Value: No minimum purchase required
  • International Shipping: Not currently available

We provide free standard shipping on every order delivered within the United States, regardless of the number of products or the total order value.

2. Order Processing Time

Every order requires preparation before being handed over to a shipping carrier.

  • Processing Time: 1–3 business days
  • Processing Days: Monday–Friday
  • Order Cutoff Time: 5:00 PM Eastern Standard Time (NY)

Orders placed before 5:00 PM Eastern Standard Time (NY) on a business day normally begin processing that business day.

Orders placed after the cutoff time or outside our business days begin processing on the next business day.

During processing, we confirm your order information, prepare your items, and arrange appropriate protective packaging.

3. Shipping and Delivery Time

Our standard delivery estimates are:

Shipping Stage Estimated Time
Order Processing 1–3 business days
Shipping Transit 4–7 business days
Total Estimated Delivery 5–10 business days

Delivery estimates begin when your order is placed and combine processing and shipping transit.

Business days are Monday through Friday. Saturday and Sunday are not counted as business days.

These timeframes are estimates rather than guaranteed delivery dates. Delivery may occasionally take longer due to carrier disruptions, severe weather, transportation conditions, or circumstances beyond our reasonable control.

4. Shipping Carriers

Decoric uses established shipping services to deliver orders throughout the United States.

Depending on the product, destination, and shipment requirements, carriers may include:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx

The shipping carrier is selected based on the needs of each order. We may use another reliable delivery provider when appropriate.

Free standard shipping applies regardless of the standard carrier selected.

5. Packaging and Product Protection

We understand that home décor products require different levels of care during transportation.

For example, ceramic vases and other delicate decorative pieces may require additional protective materials, while cushion covers and fabric accessories are prepared to help keep them clean and protected during shipment.

We aim to package each product appropriately for its size, material, and handling requirements.

If your order contains multiple products, items may occasionally be shipped in separate packages. This does not create any additional standard shipping charge.

6. Order Tracking

Once your order has been dispatched, we will send a shipping confirmation email containing tracking information when provided by the carrier.

You can also follow your shipment through our Track Your Order page.

Please allow some time for your tracking information to become active after the carrier receives the shipment.

If you need help locating a package, contact us at support@decoric.shop.

7. Incorrect or Incomplete Delivery Address

Customers should carefully review their shipping details before completing checkout.

Please ensure that your street address, apartment or unit number, city, state, ZIP code, and contact details are correct.

If you notice an error after placing an order, contact us immediately. We will try to correct the information before dispatch.

Once an order has been handed over to the carrier, address changes may no longer be possible.

If a package is returned because of incorrect information supplied at checkout, we will contact you to discuss the next steps. Any additional costs caused by an incorrect address will be explained before further arrangements are made.

8. Damaged or Defective Items During Delivery

Your order should arrive in the condition described on our website.

If your package or product arrives damaged, please contact us as soon as possible at support@decoric.shop.

To help us investigate, please provide:

  1. Your order number.
  2. A description of the damage or defect.
  3. Clear photographs of the affected product.
  4. Photographs of the packaging and shipping label, when available.

Please retain the original packaging until our team has reviewed your concern.

When damage, defects, or incorrect fulfillment are confirmed, Decoric will cover the related return shipping costs and arrange an appropriate refund, replacement, or exchange.

For further information, read our Return & Refund Policy.

9. Lost, Missing, or Delayed Packages

If your tracking information shows an unexpected delay, please contact us so we can assist with investigating the shipment.

If a package is marked as delivered but cannot be located, we recommend checking your delivery area, mailbox, building reception, and household members before contacting our support team.

If the shipment is confirmed lost in transit, we will work with the carrier and help arrange an appropriate resolution.

We will not require customers to bear the cost of a confirmed carrier-related loss for which Decoric is responsible.

10. Order Cancellations and Changes

We understand that you may need to change or cancel an order.

To request a cancellation or modification, email support@decoric.shop as soon as possible, including your order number.

  • Orders may be canceled before they have been dispatched.
  • Requested changes depend on the order's processing status.
  • Once an order has shipped, cancellation cannot be guaranteed.
  • If shipment has already occurred, you may request a return after delivery under our Return & Refund Policy.

When a cancellation is successfully completed, any payment collected will be refunded to the original payment method.

For detailed return and refund procedures, please review our Return & Refund Policy.

11. Shipping Policy Updates

Decoric may update this policy to reflect changes in our shipping services, order fulfillment procedures, or operational requirements.

Any revisions will be published on this page. The conditions communicated for an existing order will remain subject to applicable consumer protection requirements.

12. Contact Information

If you have questions about shipping, tracking, delivery estimates, or an order issue, we are here to assist you.

Store Name: Decoric

Website: https://www.decoric.shop/

Email: support@decoric.shop

Phone: +1 732-222-4600

Business Address: 444 Ocean Blvd N, Long Branch, NJ 07740, United States

Business Hours: Monday–Friday, 9:00 AM–5:00 PM

Time Zone: Eastern Standard Time (NY)

You can also reach us through our Contact Us page.

Thank you for choosing Decoric to add comfort and character to your home.